GET IN TOUCH
We're Here to Help
Need help with your order or have a question about our leather goods? Our team will assist you with orders, products, and general inquiries.
WHAT TO EXPECT
A real person, every time
Reply within one day
Most messages get a personal reply within 24 hours. Urgent? WhatsApp us — we usually respond the same hour.
No bots, no scripts
Someone from the Pirata team reads every message and answers it themselves — not a chatbot or a copy-paste reply.
A solution, not a runaround
Whether it is a sizing question, a custom request, or an order issue — we will work with you until it is sorted.
SEND A MESSAGE
Drop Us a Line
COMMON QUESTIONS